Below we give you some answers to frequently asked questions (FAQs) about our services and the way we work.

How do I contact Captiva?

You are welcome to contact us on all channels - whether by e-mail, our contact form or telephone, you will always reach a personal contact person. For a quick arrangement, it is best to call us on +49 (0)2434 805 37 20.

What inventory do you take on?

With our wide-ranging experience, we cover a wide variety of areas, simply contact us and tell us which goods you would like to sell. We will find a solution together.

How quickly can an appointment be made?

A first appointment can often be arranged on the same day. Just get in touch with us, we will be happy to assist you.

What documents do you need to prepare an offer?

First of all, we do not need any documents. We arrange a viewing appointment and take a look at everything on site, after which we decide on the further steps and any documents required for this.

Why don't you provide references on your website?

Discretion is the be-all and end-all in our industry. Therefore, we treat our suppliers as confidentially as we will treat your order. If you are interested in our experience in specific industries, we would be happy to provide you with information about the product categories and quantities over the phone.

Can't find your question here?

No problem. Simply contact us – whether by telephone, e-mail or via our contact form. We have an answer to each of your questions.